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AI Use Case Prioritization for Enterprise IT. Moveworks gives enterprises a flexible AI platform with hundreds of built-in use cases that work right out of the box. With a powerful Reasoning Engine designed to plan and execute multi-step workflows, an AI Assistant that helps employees get work done faster, and several other tools designed with enterprise support needs in mind, Moveworks can help you get value from your AI efforts from day one — no heavy development lift required. [...] Moveworks helps organizations act on high-priority AI use cases from day one with hundreds of out-of-the-box use cases, automated employee support and IT service delivery end-to-end, and a platform that can expand across the enterprise without adding AI sprawl. [...] Learn how Moveworks supports enterprises with powerful agentic AI that scales across your whole organization. ## Frequently Asked Questions ###

How Do You Choose an Enterprise AI Agent Platform?. To get there, you need a unified agentic platform that works with your existing tech stack. A unified solution can speed up implementation, increase adoption, and keep you from adding yet another disconnected tool that teams struggle to fit into their workflows. Moveworks is designed to act as the unified, agentic front door to your organization, combining search and action across your existing systems while delivering enterprise-grade governance. [...] Cross-function reach across IT, HR, and Operations is also critical, because business value rarely stays confined to one team. Deep ITSM and HRIS integrations let agents act on employee requests, not just answer them. Moveworks is designed to be the agentic front door to work, unifying search and action across systems with enterprise-grade governance. [...] Ready to discover what a governed, cross-department agentic platform looks like in practice? Explore Moveworks today. ## Frequently Asked Questions ### An enterprise AI agent platform is a governed environment for building, deploying, and scaling AI agents that reason, plan, and act across your business systems within defined guardrails. It applies security, integrations, and oversight uniformly, so agents work across IT, HR, and Operations instead of in one silo. ###

How Does AI Agent Orchestration Actually Work?. Moveworks’ approach starts from the idea that AI should make work flow better by unifying search and action across all of your existing systems, instead of just adding another tool to your stack. The Moveworks Reasoning Engine and AI Assistant are designed to orchestrate requests end-to-end within defined guardrails, while Agent Studio and the AI Agent Marketplace let teams extend that orchestration into HR, finance, procurement, and beyond. [...] Governance, permissions, and human-in-the-loop checkpoints keep autonomous, orchestrated actions secure, compliant, and auditable at enterprise scale. Choosing orchestration means weighing integration breadth and whether one control layer unifies systems or forces you to stitch frameworks together. Moveworks is designed to act as the orchestration layer, using its Reasoning Engine and AI Assistant to resolve requests across IT, HR, and finance systems. [...] MANTECH, a technology services provider to U.S. federal agencies, built its Moveworks-powered assistant across ServiceNow, Workday, Okta, and Slack, then extended it with more than 30 custom agents built in Agent Studio. With this approach, they achieved a 50% reduction in Tier 1 IT staffing needs and a 68% drop in call center volume, all while meeting strict federal security requirements.

Building Agentic AI Architecture for the Enterprise. Moveworks brings the pieces needed for agentic AI into one platform, connecting what employees know, what they need, and what the enterprise needs to do next. [...] Evaluating agentic AI architecture means assessing reasoning depth, memory design, and governance by design. Moveworks delivers all eight architectural components as a unified platform, with a Reasoning Engine designed to plan multi-step workflows, Enterprise Search as the knowledge layer, and Agent Studio enabling custom extensibility across IT, HR, finance, and operations. [...] The Moveworks Reasoning Engine is built to plan multi-step workflows and determine the actions needed to reach an outcome. Enterprise Search gives agents permission-aware access to enterprise knowledge, so info can inform what happens next. The Moveworks AI Assistant can understand employee intent and give people a natural way to ask for help and take action. Agent Studio helps teams create custom, governed agents that work across enterprise systems and workflows.

Employee Experience Software for Enterprise IT Teams. Moveworks is an employee experience platform built to connect search and action across ITSM, HRIS, and collaboration systems through its AI Assistant and Agentic Reasoning Engine. With Tool Studio, teams can also extend governed automation to additional workflows. See what that looks like for your organization by exploring how Moveworks approaches IT help desk automation. ## Frequently Asked Questions ### [...] When evaluating options, enterprise buyers should weigh governance, permissions, and integration depth alongside the everyday interface employees actually use. As an agentic front door, Moveworks unifies search and action across ITSM, HRIS, and collaboration systems through its AI Assistant and Agentic Reasoning Engine. [...] Employee experience software brings HR, IT, and collaboration tools into one place, so employees resolve requests without hopping between disconnected systems. Leading platforms move beyond surfacing links, using conversational AI to help people complete tasks end to end. Consolidating fragmented point tools into a single experience can help cut repetitive tickets for HR and IT teams.

How Is Agentic AI Used in Utilities Operations Today?. Consumers Energy: Using Moveworks solutions has helped the energy provider resolve 35% of employee support requests in minutes and saved 16,000 hours of employee productivity in one year. For utility teams, that’s less time spent tracking down answers and completing repetitive requests. Employees can get help in seconds or minutes from an AI agent, then get right back to work. See how Moveworks can simplify employee self-service across your workforce. ## Frequently Asked Questions ### [...] HR self-service can reach employees across locations, delivering tailored, permissioned answers without added support headcount. The Moveworks AI Assistant brings these workforce use cases together in one mobile-first front door across web, chat, and mobile. [...] Agentic AI has the potential to give employees a way to get those requests handled in the flow of work. The Moveworks AI Assistant brings IT and HR support together in one front door, connecting to the systems you use already and giving employees a mobile-first way to get help without adding headcount. Here’s how agentic AI has made a difference for one of Michigan’s leading utility companies:

Do You Need a Workday Alternative or an AI Layer?. Moveworks AI Assistant is designed to orchestrate across Workday and adjacent systems, like knowledge bases, approvals, and workplace services. It becomes your organization's system of engagement, leaving Workday as the system of record. Rather than replacing your HRIS, Moveworks works in tandem with Workday, serving as a unified conversational interface layer to connect workflows and help execute end-to-end requests across systems via secure, permissioned integrations. [...] Search tools surface information, but Moveworks is built to take action. Instead of just showing an employee the leave policy, it can check balances, submit the request, route it for approval, and confirm completion, with enterprise-grade governance enforced throughout. Do more with the tools you already have. Explore Moveworks for HR. ## Frequently Asked Questions ### [...] An AI assistant can help resolve leave requests, onboarding tasks, and benefits questions inside Workday, without a costly replatforming. Moveworks acts as the agentic front door to work, helping resolve HR requests across Workday and adjacent systems without replacing your HRIS.

ServiceNow - Moveworks Senior Consultant - - 369407. Our Moveworks Team is dedicated to delivering AI-powered employee experience solutions that help clients transform their HR and IT service delivery practices. We drive significant cost savings, increased efficiency, a stronger competitive advantage, and improved employee experience through intelligent automation and agentic AI capabilities. Qualifications Required: [...] Leading Moveworks implementation projects and workstreams across discovery, design, build, test, and deployment activities using an agile deployment methodology Establishing user journeys and user stories to support the design and configuration of the Moveworks AI Assistant, including knowledge management, conversational flows, and enterprise search capabilities [...] Configuring and optimizing AI agents, plugins, and integrations within the Moveworks platform to automate employee support workflows across HR, IT, and other enterprise functions Collaborating with client stakeholders and cross-functional teams to gather requirements, document current-state service delivery operations, and support joint design sessions

Moveworks Launches Quick GPT - BigDATAwire. Moveworks is a leading agentic AI assistant, helping businesses transform with a single platform that empowers the entire workforce. Moveworks enables

One 'quick question' spirals into 6 emails across 4 departments. Sound familiar?

🙋 Watch this.

ServiceNow EmployeeWorks combines our conversational AI and enterprise search with ServiceNow’s unified portal and autonomous workflows to create an AI experience that goes beyond providing answers. It completes tasks end-to-end. https://lnkd.in/g-MT8mAK
 
#GetWorkDone #PutAIToWorkForPeople

It's hot outside, but our takes are hotter. 🔥

The best work cultures make it safe to share... divergent opinions. Ours happen to be many and mostly food related. 

Swipe through and pick your side. Drop your hottest take below.

#HotTakes #LifeAtMoveworks #LifeAtNow

There's a better way to build and govern AI agents. 
Don't just work hard. Work smart. Explore our developer hub: https://lnkd.in/gs-npidw

Harness a self-service experience that supports your entire enterprise. https://lnkd.in/gvbrhey3

Stop losing top talent because your hiring process moves at the speed of email threads.

From hire to retire, one AI Assistant can simplify and accelerate the entire employee experience.

The government's most critical work deserves better resources.

We're proud to be an official partner of the U.S. Office of Personnel Management (OPM) US Tech Force program, a two-year talent pipeline where tech companies partner with the federal government to put our people and expertise to work solving real government challenges. 

Joining Tech Force alongside ServiceNow, our team will help train and develop early-career technologists while supporting government agencies with the kind of AI expertise they need to modernize critical infrastructure. 🇺🇸

Learn more: https://lnkd.in/gCuMnMmf

#GetWorkDone #FutureOfWork #PutAIToWorkForPeople

Modern enterprises use vast suites of tools, but traditional IT operations weren't built for the pace of modern work. 

IT teams deserve an upgrade; one platform where they can browse use cases, deploy quickly, and see results in seconds. ⏩

One choice can uplevel your entire workforce or leave it to ruin. Choose wisely. 

Transform your employee experience with Moveworks: https://lnkd.in/gNVkK4KN

It's time to make moves. ⏩ 
Bring your toughest questions and challenges to our live product tour. Leave with a clear path to put AI to work for you. https://lnkd.in/gzPkA6jJ

Finance teams deserve an upgrade.

Experience an intelligent front door for your finance and procurement operations. ➡️ https://lnkd.in/giCA4Cgu

🎥 Mike Svec, Sr. Advisory Solution Consultant at Moveworks

⚠️ Finance teams: don't build AI tools from scratch! ⚠️ 

Instead: Pick a custom template. Deploy it to your AI assistant. See it work in seconds, saving you time and money. ⏩